I bought this wallet because I loved the idea of its security, slim fit, and light weight design . It held my essentials going through the airports on my recent trip to Greece. However, on day three , one of the straps broke . Luckily, my host had needle and thread so I could fix it but it left me feeling insecure about using it while out and about . I did not use it after that . I have since contacted customer service and am awaiting a response other than their auto
reply .
Hi Beverly, we're sorry the strap on your Neck Wallet broke during your trip. We’re glad we were able to connect with you and arrange a replacement under our warranty. Thank you for bringing this to our attention and for your feedback!
Excellent
Very comfortable, and easy access.
Great size and comfortable to wear discretely. Beautiful suede-type fabric. Holds passport and has pocket for money or credit cards. Great service, too!
Love it. Thank you
I liked this better then a money belt. Holding the belt close to the body always leaves the contents somewhat damp. So an over the neck under the shirt option was perfect. However in Rome right after our tour ended we stayed another day to take a bike tour the strap broke right where it meets the body the pouch at one corner. Lucky I didn't lose it on the bike trip. I still think it's a great option just needs more reinforcement at those two points? I hope to see and improved version. It was a wonderful tour best of Italy in 17 days with Vanessa! Thank Rick!!
Thank you so much for this feedback and we have shared these issues with our merchandise team. A member of our team has reached out to you to make things right. Happy travels!
I try all types of passport neck pouches, and always come back to this one. Secure horizontal zipper compartment for passports, back has nice open pouch for boarding passes. Keep it simple!
Just used a multi compartment pouch and found compartments jam each other up when used. My only complaint is that bottom compartment of Rick’s pouch should not be divided into 2 small spaces.
I haven’t used this yet, but I’m planning to use it when I travel to Italy and Greece in August/September. I’m glad to have something that I can put under my clothes, so that my passport is safe. I love the waist pack version of this which worked well when I was in Europe during weather when I was wearing a jacket. This one should be helpful for when I’m wearing summer clothes.
Love everything about this - light weight, great pockets, comfortable under clothing. BUT… my strap broke the first time I wore it. Fortunately I packed some duct tape (thanks RS for that tip) and it made it the rest of my 2 week trip! Trying to find another with more sturdy straps.
Thank you so much for the kind words — and for the resourceful duct tape save! We're sorry the strap let you down on day one, though — that's not the quality we expect from our gear. We've reached out via email to connect you with our customer experience team. We hope your next trip is just as adventurous, with a strap that holds up for all of it!